ABOUT US
About us
Mums Village offers you home help when you want it most. We aim to help create calm, connected families where parents can focus their energy on themselves and their children and not just work, bills and chores.
We connect busy, isolated, overworked and overwhelmed families with people who can help with household-related tasks. We are a place where parents can feel supported to ask for help, whenever and for whatever they may need without fear of judgement..
The Village Values
Our organisation is built on the values below.
We are:
Trustworthy
We strive to be worthy of confidence by being honest - telling it straight. We keep our promises, honor commitments by doing what we say we will and treat others like we would want to be treated.
Understanding
We are sympathetically aware of other people's feelings; are tolerant and forgiving. We pay attention to where you are at and what you need.
Inclusive
Where people of all kinds feel welcome and valued regardless of age, marital status, income, race, ethnicity, gender, sexual orientation or family circumstance.
Caring
Kindness and concern is at the core of our mission. We show empathy for the circumstances and needs of others. We make connections in ways that provide support and solutions and we value the responsibility to our customers.
Responsive
We ask what you want and need, we act quickly to requests and expect our helpers to do the same, we adapt to changing needs, remain positive and stay human in our interactions.